Most people know about the feedback sandwich: compliment, criticism, compliment. Many managers overuse that scheme and the Losado Ratio is a better alternative.
We've talked about giving negative feedback quickly to be effective. That feedback may not be effective, though, if you give too much criticism in relation to praise. Over at American Express Open Forum they recommend a 3:1 ratio for giving feedback:
The correct mix for maintaining productivity is three positive comments for each negative comment. This formula, known as the "Losada ratio ," was named afterDr. Marcial Losada , who studied the interplay of positive interactions and economic well-being. According to researchers, the Losada ratio of three positives for every negative feedback appears to be the minimum necessary to achieve high performance.
Too much negative feedback and your employee's productivity suffers. If you're having problems taking constructive criticism, try asking for more positive feedback from the boss.
What our Brains Look Like on Praise and Criticism | American Express Open Forum
Photo by rochelle hartman .
from Lifehacker http://ift.tt/1wWxiCj
via http://ift.tt/1wWxiCj
Blogger Comment